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POS System Penang Information Center
Find answers about POS Insider POS systems, AI Scale solutions, retail, F&B and business solutions in Penang, Malaysia.
EN: A POS (Point of Sale) system helps businesses manage sales transactions and daily operations. Depending on the solution, it can also support inventory, ordering, payments and business reporting.
中: POS(销售点)系统帮助商家处理销售交易及日常营运。根据不同的系统,也可支持库存管理、点单、付款及营业报表等功能。
EN: POS systems can be used by restaurants, cafés, retail stores, fresh markets, grocery stores, supermarkets and many other businesses that need to manage sales, payments, inventory or orders.
中: POS 系统适用于餐厅、咖啡厅、零售店、巴刹、杂货店、超市,以及其他需要管理销售、付款、库存或订单的企业。
EN: The right POS system depends on your business type, daily workflow, number of outlets and required features. For example, restaurants may focus on ordering and kitchen operations, while retailers may need stronger inventory and checkout functions.
中: 适合的 POS 系统取决于您的行业、日常营运流程、分店数量及所需功能。例如,餐饮业可能更注重点单及厨房流程,而零售业则可能更需要库存及收银管理功能。
EN: Yes. Selected POS solutions support multi-branch operations, allowing businesses to manage and monitor sales and operations across different outlets.
中: 可以。部分 POS 系统支持多分店管理,让企业可以更方便地管理及查看不同分店的销售与营运情况。
EN: Depending on the POS solution, mobile or cloud-based functions can allow business owners and managers to access important sales and business information remotely.
中: 根据所选择的 POS 系统,Mobile POS 或云端功能可让老板及管理人员在不同地点查看重要的销售及营业资料。
EN: Yes. Selected POS systems include inventory management features that help businesses monitor stock movements and keep inventory information connected with sales.
中: 有。部分 POS 系统提供库存管理功能,帮助商家掌握库存进出,并将库存资料与销售记录连接起来。
EN: An AI Weighing Scale combines weighing with AI product recognition. It can help identify products during weighing, reducing the need for staff to rely only on memorising product names, codes or prices.
中: AI 智能电子秤结合称重与 AI 商品识别技术,在称重时协助识别商品,减少员工需要完全依靠记忆商品名称、编号或价格。
EN: AI Weighing Scales are suitable for businesses that sell products by weight, including fresh markets, fruit and vegetable stores, fish and seafood stalls, dried seafood (海味) shops, dry goods stores, grocery stores and supermarkets.
中: AI 智能电子秤适合以重量销售商品的行业,包括巴刹、蔬果店、鱼类及海鲜摊位、海味店、干货店、杂货店及超市等。
EN: AI product recognition can assist staff in identifying products during weighing, making it easier for new employees to operate the counter and reducing dependence on experienced staff.
中: AI 商品识别可在称重时协助员工辨认商品,让新员工更容易上手,并减少日常营运对资深员工的依赖。
EN: Yes. POS Insider provides POS system solutions in Malaysia for F&B, retail, fresh markets, mobile operations, multi-branch businesses and other business requirements.
中: 有。POS Insider 为马来西亚企业提供 POS 系统解决方案,涵盖餐饮、零售、巴刹、Mobile POS、多分店管理及其他不同的商业需求。
EN: Different businesses have different POS requirements. Available features, integrations and configurations depend on the selected POS solution and your operational needs.
中: 不同行业对 POS 系统的需求都不同。可使用的功能、系统整合及配置方式,将根据所选择的 POS 系统及实际营运需求而定。
EN: Tell POS Insider your business type, number of outlets, daily workflow and the functions you need. Our team can understand your requirements and recommend a suitable POS solution.
中: 告诉 POS Insider 您的行业、分店数量、日常营运方式及所需功能,我们的团队可以先了解您的需求,再为您建议合适的 POS 系统。
EN:
POS Insider provides a range of POS systems and business solutions in Malaysia, including SQL POS, Genius POS, SQL mPOS, EBI POS, Zeoniq POS and QSolve POS, together with AI-enabled solutions such as the AI Weighing Scale.
These solutions serve different needs across retail, restaurants and F&B, service businesses, mobile operations, multi-outlet businesses and weighing-based retail.
The suitable system depends on your industry, daily workflow, inventory requirements, number of outlets and required integrations.
中:
POS Insider 在马来西亚提供多种 POS 系统及商业解决方案,包括 SQL POS、Genius POS、SQL mPOS、EBI POS、Zeoniq POS 及 QSolve POS,同时也提供 AI 智能电子秤等 AI 相关解决方案。
这些方案涵盖零售、餐饮、服务行业、移动营运、多分店及称重零售行业等不同需求。
适合的系统需要根据您的行业、日常营运流程、库存需求、分店数量及系统整合需求来选择。
EN:
SQL POS is a retail-focused POS system that integrates with SQL Accounting, helping connect front-counter sales with inventory and accounting operations.
It supports functions such as centralised inventory, multiple warehouses, serial numbers, batch and expiry-date control, multiple pricing and weighing-scale integration. These features are particularly useful for businesses managing a large number of products or more complex stock movements.
SQL POS is suited to mini markets, hardware stores, pharmacies and other inventory-driven retail businesses that need stronger sales and stock control.
中:
SQL POS 是一套以零售及库存管理为重点,并可与 SQL Accounting 整合的 POS 系统,帮助连接前台销售、库存及会计流程。
系统支持集中库存、多仓库、Serial Number、Batch & Expiry Date、多种售价及电子秤连接等功能,特别适合拥有大量商品或较复杂库存管理需求的企业。
SQL POS 适合迷你市场、五金店、药房及其他注重销售与库存管理的零售企业。
EN:
Genius POS is an iPad-based POS system designed primarily for restaurants and F&B businesses.
It supports restaurant operations such as table management, order taking, kitchen workflow, split/merge bills, employee clock-in/out, customer management and sales reporting. Its cloud reporting allows restaurant owners to monitor business performance remotely.
Genius POS also has a Kitchen Display application that can receive and display kitchen orders as an alternative to printed order tickets.
It is suited to restaurants, cafés, bars, fast-food outlets and other F&B businesses looking for an iPad-oriented POS workflow.
中:
Genius POS 是一套以 iPad 为基础,主要为餐厅及餐饮业设计的 POS 系统。
它支持餐饮营运所需的功能,包括桌位管理、点餐、厨房流程、分单/合单、员工上下班打卡、顾客管理及销售报表。通过云端报表,餐厅老板也可以远程查看业务表现。
Genius POS 也提供 Kitchen Display 厨房显示应用程序,可直接接收并显示厨房订单,作为传统打印订单的另一种选择。
适合餐厅、咖啡厅、酒吧、快餐店及其他餐饮企业,尤其适合希望采用 iPad POS 营运模式的商家。
EN:
SQL mPOS is a mobile POS solution designed for businesses that want greater flexibility in where and how sales are processed.
It supports mobile checkout, barcode scanning, inventory management, customer and points management, promotions, multiple payment methods, multi-store and multi-terminal operations, cloud backup and offline transactions.
SQL mPOS also provides real-time integration with SQL Accounting, helping keep sales, inventory and accounting information connected.
While SQL POS has a stronger retail and inventory-management focus, SQL mPOS places greater emphasis on mobility and flexible checkout operations.
中:
SQL mPOS 是一套移动 POS 系统,适合希望在不同地点及销售场景中更灵活处理交易的企业。
系统支持移动收银、Barcode 扫描、库存管理、顾客及积分管理、促销、多种付款方式、多店及多终端、云端备份及离线交易。
SQL mPOS 也可与 SQL Accounting 实时整合,帮助连接销售、库存及会计资料。
SQL POS 较注重零售及库存管理,而 SQL mPOS 则更强调移动性及灵活收银。
EN:
EBI POS supports a broad range of businesses across retail, F&B, beauty, salon, spa and wellness industries.
For retail businesses, available functions include multi-branch management, inventory management, staff commissions, employee management, barcode scanning and electronic weighing-scale connectivity.
For F&B businesses, EBI provides functions such as table layout management, kitchen printing, condiment management, bill transfer/combination and cross-outlet membership. Beauty and wellness businesses can also use functions related to appointments, memberships, customer management and staff commissions.
This makes EBI suitable for businesses that require more industry-specific operational functions beyond basic checkout.
中:
EBI POS 涵盖较广泛的行业,包括零售、餐饮、美容、美发、Spa 及 Wellness。
针对零售企业,系统可提供多分店管理、库存管理、员工佣金、员工管理、Barcode 扫描及电子秤连接等功能。
餐饮版本则包括桌位管理、厨房打印、配料管理、转单/合单及跨分店会员管理。美容及 Wellness 行业也可使用预约、会员、顾客管理及员工佣金等相关功能。
因此,EBI 特别适合除了基本收银之外,还需要更多行业专属营运功能的企业。
EN:
Zeoniq is a cloud-based POS and business ecosystem designed for F&B, retail and service businesses, from individual outlets to larger multi-outlet operations.
Its ecosystem includes QR ordering, tablet and mobile ordering, self-service kiosks, Kitchen Display System (KDS), loyalty, inventory and retail management, business intelligence and multi-outlet management.
Zeoniq also supports integrations with areas such as accounting, e-commerce, ERP and HRMS, helping connect POS with other parts of business operations.
Zeoniq also positions its current platform around AI-powered POS capabilities, making it broader than a conventional cashier-only POS platform.
中:
Zeoniq 是一套云端 POS 及商业营运生态系统,适用于餐饮、零售及服务行业,从单一门店到较大型多分店企业均可使用。
其生态包括 QR 点餐、平板及移动点餐、自助点餐机、厨房显示系统(KDS)、会员、库存及零售管理、Business Intelligence 及多分店管理。
Zeoniq 也支持与会计、电商、ERP 及 HRMS 等系统进行整合,让 POS 与企业其他营运环节连接起来。
Zeoniq 目前也将 AI-powered POS 纳入其平台定位,因此整体范围不只局限于传统收银系统。
EN:
QSolve POS is built with a strong focus on the F&B industry, including restaurants, multi-outlet operations, chains and franchise businesses.
Its ecosystem extends beyond front-counter POS into areas such as ingredient inventory, warehouse management, CRM, business intelligence, management reporting and multi-location business management.
QSolve also supports integration with food-delivery platforms, helping F&B businesses connect external ordering channels with restaurant operations.
It is particularly suited to restaurants, cafés, fast-food businesses, beverage outlets, restaurant chains and franchises that require stronger operational control across locations.
中:
QSolve POS 主要针对餐饮行业而设计,包括餐厅、多分店、餐饮连锁及 Franchise 企业。
其生态系统不只涵盖前台 POS,也延伸至食材库存、仓库管理、CRM、Business Intelligence、管理报表及多地点业务管理。
QSolve 也支持外卖平台整合,帮助餐饮企业将外部点餐渠道与餐厅营运连接起来。
特别适合需要加强多地点营运管理的餐厅、咖啡厅、快餐店、饮料店、餐饮连锁及 Franchise 企业。
EN:
Each POS system has a different operational focus.
SQL POS focuses strongly on retail and inventory management. Genius POS is designed primarily around iPad-based restaurant and F&B operations. SQL mPOS provides a more mobile and flexible POS workflow.
EBI POS covers retail, F&B and service businesses, with specialised functions for beauty, salon, spa and wellness operations. Zeoniq provides a broader cloud-based ecosystem for F&B, retail, services and multi-outlet businesses. QSolve has a strong focus on F&B chains, franchises and multi-location restaurant management.
The suitable system depends on your actual business workflow rather than simply which system has the longest feature list.
中:
每套 POS 系统都有不同的营运重点。
SQL POS 较注重零售及库存管理;Genius POS 主要针对以 iPad 操作的餐厅及餐饮业务;SQL mPOS 则提供更移动及灵活的 POS 操作方式。
EBI POS 涵盖零售、餐饮及服务行业,同时针对美容、美发、Spa 及 Wellness 提供专属功能;Zeoniq 提供较完整的云端餐饮、零售、服务及多分店营运生态;而 QSolve 则较专注于餐饮连锁、Franchise 及多地点餐厅管理。
适合哪一套系统,应根据实际营运需求,而不是单纯比较哪一套功能最多。
EN:
Choosing the right POS system starts with understanding your business type, daily workflow, number of outlets, inventory complexity, ordering process, mobility requirements and required integrations.
For example, restaurants may prioritise table ordering, kitchen workflows and KDS, while inventory-heavy retailers may require stronger warehouse, batch, expiry-date and stock control. Multi-outlet businesses may place greater importance on centralised management and reporting.
POS Insider can assess these requirements and recommend a POS solution that better matches the way your business operates.
中:
选择适合的 POS 系统,需要先了解您的行业、日常营运流程、分店数量、库存复杂程度、点单方式、移动操作及系统整合需求。
例如,餐厅可能更注重桌位点餐、厨房流程及 KDS;库存较复杂的零售企业可能更需要仓库、Batch、Expiry Date 及库存控制;多分店企业则可能更重视集中管理及报表。
POS Insider 可先了解这些需求,再根据企业实际营运方式建议合适的 POS 方案。
EN:
POS Insider provides AI-enabled business solutions across its product portfolio, including the AI Weighing Scale for businesses that sell products by weight. Available AI capabilities depend on the selected product and solution.
For weighing-based retail, the AI Weighing Scale uses AI product recognition to assist with product identification during the weighing process.
The goal is to use AI where it can make everyday operations easier to learn, faster to operate and less dependent on manual processes or experienced staff.
中:
POS Insider 的产品组合中提供不同的 AI 商业应用,其中包括针对称重零售行业的 AI 智能电子秤。实际 AI 功能会根据所选择的产品及解决方案而有所不同。
针对称重零售,AI 智能电子秤利用 AI 商品识别,在称重过程中协助辨认商品。
重点是将 AI 应用在实际营运中,让操作更容易学习、更有效率,并减少对人工流程或资深员工经验的依赖。
EN:
An AI Weighing Scale combines AI product recognition, weighing and sales processing within one workflow.
When a product is placed on the scale, the AI vision system assists in identifying the item. Staff can confirm the appropriate product before proceeding with weighing and sales processing.
This reduces the need to manually search through long product lists or depend entirely on memorising every product name, code or price.
中:
AI 智能电子秤将 AI 商品识别、称重及销售处理结合在同一个操作流程中。
当商品放上电子秤时,AI 视觉识别系统会协助辨认商品,员工确认相应商品后,再继续进行称重及销售处理。
这样可减少员工在大量商品列表中手动寻找,也无需完全依靠记忆每一种商品的名称、编号或价格。
EN:
AI Weighing Scales are particularly useful for businesses that sell many different products by weight and need staff to identify the correct product quickly.
Suitable businesses include fresh markets, fruit and vegetable stores, fish and seafood stalls, dried seafood (海味) shops, dry goods stores, grocery stores and supermarkets.
It can be especially useful where new employees normally need significant time to learn different products or frequently depend on experienced staff for product identification.
中:
AI 智能电子秤特别适合销售大量不同称重商品,并需要员工快速辨认正确商品的企业。
适合的行业包括巴刹、蔬果店、鱼类及海鲜摊位、海味店、干货店、杂货店及超市。
如果新员工平时需要较长时间学习辨认不同商品,或经常需要依赖资深员工协助辨认商品,AI 智能电子秤会更具实际价值。
EN:
In traditional weighing operations, experienced staff often build up extensive knowledge about how products look, which product to select and which code or information corresponds to each item.
New employees may therefore work more slowly or need to ask senior staff whenever they cannot recognise a product.
An AI Weighing Scale assists with product recognition during weighing, helping new employees identify products more quickly. This can shorten the learning process and reduce how much everyday counter operation depends on experienced staff being present.
中:
在传统称重操作中,资深员工通常累积了大量经验,知道商品长什么样、应该选择哪个商品,以及不同商品对应什么编号或资料。
因此,新员工可能操作较慢,遇到不认识的商品时,也需要不断询问资深员工。
AI 智能电子秤可在称重时协助辨认商品,让新员工更快找到正确商品,从而缩短学习过程,并减少日常柜台营运对资深员工在场的依赖。
EN:
A traditional electronic scale primarily handles weighing and price calculation. The operator normally needs to know or manually select the correct product before completing the transaction.
An AI Weighing Scale adds AI product recognition to the process. The system assists in identifying what is being weighed before the product is confirmed and the transaction continues.
This is particularly useful for businesses handling many different products such as vegetables, fruits, fish and seafood, dried seafood and dry goods, where identifying the correct product is an important part of the weighing and checkout process.
中:
传统电子秤主要负责称重及价格计算,员工通常需要知道商品是什么,或手动选择正确商品后才能完成交易。
AI 智能电子秤则在称重流程中加入 AI 商品识别,系统可先协助辨认正在称重的商品,员工确认后再继续完成交易。
对于拥有大量蔬菜、水果、鱼类及海鲜、海味及干货等商品的企业来说,准确辨认商品本身就是称重及收银流程的重要一环,因此 AI 商品识别更具实际应用价值。
EN: E-Invoice is Malaysia’s digital invoicing system where transaction information is submitted electronically to LHDN for validation.
中: 电子发票(e-Invoice)是马来西亚的数码开票系统,交易资料会以电子方式提交给 LHDN 进行验证。
EN: Businesses with annual turnover or revenue below RM3 million are generally exempt from mandatory e-Invoice implementation, subject to LHDN’s exemption criteria. Businesses that do not qualify for the exemption must follow the applicable e-Invoice requirements.
中: 年营业额或收入 低于 RM3 million(RM300万)的企业,一般可豁免强制实施电子发票,但仍须符合 LHDN 的相关豁免条件。不符合豁免条件的企业,则须根据相关规定实施电子发票。
EN: POS Insider provides POS systems that support Malaysia e-Invoice requirements, helping businesses manage sales transactions and e-Invoice workflows more efficiently.
中: POS Insider 提供支持马来西亚电子发票要求的 POS 系统,协助企业更有效地处理日常销售交易及电子发票流程。
If you encounter any issues with your POS system, please contact our technical support team via email at contact@posinsider.com or call us at +60 124504833. Our support team is available Monday to Friday, 9:00 AM – 6:00 PM.
Yes, we provide comprehensive training for all our POS systems to ensure your staff can effectively use the technology.
You can place an order by contacting our sales team at contact@posinsider.com or by calling +60 124504833 or through contact form. We will guide you through the process and help you select the best solution for your business.
We accept various payment methods including bank transfers, credit cards, and online payments.
The installation time can vary depending on the complexity of the system and your business requirements. Typically, it takes between 1-3 days for a standard installation.
Yes, our POS systems are designed to integrate seamlessly with a variety of existing software solutions to ensure smooth operations.
Our POS systems are equipped with advanced security features including data encryption, secure access controls, and regular software updates to protect your business data.
Yes, our e-invoicing solutions are fully compliant with Malaysian regulations and designed to meet the upcoming 2024 requirements for e-invoicing.
Yes, we provide customized POS solutions tailored to meet the specific needs of your business. Contact us to discuss your requirements.
Absolutely! Our development team can work with you to create custom features that enhance the functionality of your POS system.
